Contact Us

Contact Us

Real people, real address, real phone. Here is every way to reach WAAPI App.

Who we are

BrandWAAPI App
Registered legal nameBETAZEN INFOTECH PRIVATE LIMITED
Registration / CINU62099WB2023PTC265741
GSTIN number19AAMCB0258Q1Z1
Registered addressASO-432/18, 4th Floor, South Block, ASTRA TOWER, Akankha More, Action Area II, New Town, Rajarhat, Kolkata, West Bengal, 700161, India
Email[email protected]
Billing & payments[email protected]
Phone+917890000199
WhatsApp+917890000199
Websitehttps://waapiapp.com

Which channel to use

If you want to…Do this
Get technical help, fastest and trackedRaise a ticket from Support in your panel
Ask about billing or an invoiceEmail [email protected] with your invoice reference
Report abuse or spam sent through the platformEmail [email protected] with the sender, a screenshot and the timestamp
Report a security vulnerabilitySee our Vulnerability Disclosure policy
Raise a formal grievanceContact our Grievance Officer — see Grievance Redressal
Exercise a privacy right, or delete your dataSee Account & Data Deletion, or email our Data Protection Officer at [email protected]

Hours

Monday to Saturday, 10:00–19:00 IST (excluding public holidays). Tickets raised outside these hours are picked up on the next business day; critical service-down issues are handled as they arrive.

Contact us

WAAPI App is operated by BETAZEN INFOTECH PRIVATE LIMITED. For any question about this document, contact us:

Grievance Officer (appointed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023) — Email: [email protected] · Phone: +917890000199

Data Protection Officer — Email: [email protected] · Phone: +917890000199